Privacy Policy
Telopia Australia is committed to protecting your personal information. We are dedicated to keeping your details private in order to respect our relationship with our valued customers.
Any information collected will only be used to improve your experience on our website and may also be used for marketing purposes to offer you exclusive discounts, product information and details on new products.
From time to time we may review or modify this Privacy Policy. Any updates will take effect immediately once posted on this site. We recommend you view this page regularly to ensure you are up to date with any changes.
Sharing your information
We respect your privacy and we commit to not selling, trading or providing personal information to any third parties for any other purpose other than to develop our business operations and to build the Telopia Australia brand including, but not limited to, website updates, promotions, notifications of new products and customer surveys.
Security
All sensitive and private data exchanged between the Site and its Users takes place over an encrypted Secure Sockets Layer (SSL) secured communication channel for added protection.
Payment methods
All payments are processed through secure third party payment platforms being SquareSpace or Stripe. Telopia does not keep or have access to any of your credit card or banking information.
Disclaimer
The content of the Telopia website is general and is provided for information purposes only and is not and should not be regarded as legal or medical advice.
Telopia does not give any express or implied warranties and makes no representation in relation to this website. While reasonable effort is taken Telopia does not guarantee or warrant the accuracy, reliability, completeness or currency of the information on this website.
Please obtain professional advice where it is prudent to do so.
Telopia accepts no liability arising from your access to this website in relation to computer viruses or other defects.
Links on our website
Within the Telopia website you will come across links to other websites that are provided to you for information or reference purposes only. Telopia Australia is not responsible for the material contained on these sites. Please be aware of their privacy policy when choosing to view their websites.
Updating your details
If you need to change your personal details or wish to opt out, please contact us at wecare@telopia.com.au Alternatively, you may click “Unsubscribe” on any promotional emails which will automatically remove you from our mailing list.
Latest policies
We advise our customers to regularly check this website for any updates to our policies or business processes.
Cookies
We use a variety of cookies on our site for different purposes but generally they are used to improve your experience and interaction on the site. They may not be necessary for the website to work but it will provide you with a better and faster browsing experience.
Cookies are used to facilitate the login process, give quicker access to customer details for repeat orders, remembering previous customer choices, understanding customer preferences, understanding patterns of usage on the site, assisting in marketing strategies and determining effective advertising through online usage.
Intellectual Property Copyright
The information contained in this website is protected by copyright. The Telopia logo, brand and product labels are registered trademarked and are not to be copied, used or modified without express permission. You cannot copy, download, transmit, modify, store or distribute any graphics or content from this site or packaging without express consent from Telopia Australia.
Product Disclaimer
We recommend skin patch testing prior to using any Telopia product. We accept no liability for any allergy claims. It is the responsibility of the user to ensure they have no allergies to any ingredients used in our formulations. Our full list of ingredients can be found on our, bottle and outer packaging. We accept no liability for any reactions when used in conjunction with other products.
Governing Law
Any disputes with our terms and conditions shall be governed by and construed in accordance with the jurisdiction of the Courts in the state of New South Wales Australia.